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WebAbout. 4 Years 10 Months of experience in Incident Management , Major Incident Management ,Problem Management . Presently associate with GAMAN SOFTWARE SOLUTIONS PVT LTD. Technical skills: Experienced in ITIL Incident/Problem/Change Management. Certifications done : ITIL V3 Foundation. Application Tools : Remedy, … WebMar 25, 2024 · At its most essential, incident management involves two main activities: Record Manage Once you identify, or get notified of, the incident, you would capture just … kissin and cussin
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